Frequently Asked Questions
HOW CAN I CONTACT YOU?
Send us an email to info@muckpokerwear.com or fill in the 'Talk to Muck' form on the Contact Us section and we will get back to you. We try to answer all emails within 24 hours.
WHEN CAN I EXPECT MY ORDER?
Orders will usually ship within 3-4 business days. It will take can take anywhere from 3-10 business days to ship within Canada and slightly longer to the United States. International orders can take between 2-4 weeks.
WHAT IF I BOUGHT THE WRONG SIZE?
We will exchange your item within 30 days of purchase less a 20% restocking fee. Shipping charges will not be refunded.
DO YOU OFFER OVERNIGHT SHIPPING?
This can be arranged upon request. When placing your order, choose the 'Other' method of shipping and send us an email to request the type of shipping you would prefer.
I AM HAVING TROUBLE PLACING MY ORDER ON THE INTERNET. CAN I PLACE AN ORDER OVER THE PHONE?
Of course! If we don't answer the phone, please leave a message with your phone number and a convenient time to call and we will try to get back to you within 24 hours.
HOW DO I PAY FOR MY ORDER?
Payment is accepted using Paypal's secure checkout service. Payment can be made by Visa, Mastercard, American Express, Discover, or Paypal balance.
DO I NEED A PAYPAL ACCOUNT?
No, it is not necessary for you to have an account with Paypal in order to make a payment
